1 reviews | Active since May 2024
Its useless
The worst car insurance to ever exist, they have written off my car because it is too expensive to fix, they then made excuses to pay and cancelled my insurance cover.. then I had to pay R4000 for their storage fees and look for a tow truck and pay for it… I was literally paying for nothing… that time I was hit at the back and my car was stationary, been warned about this insurance and it’s the worst, and I cannot be covered by any insurance after this because they cancelled my policy with them.. my name is tarnished just like that i cant even cover a simple cellphone. I had to fix my own car they didn’t even pay cent but I’ve been paying for what??? Im not happy its a total *******. No wonder their premiums are so low. They literally become your number 1 enemy after an accident even how they interrogate you and the service they give it’s nothing compared to the one they give you when they need clients to sign up. It is total nonsense
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to share your experience.
Client service is of paramount importance to us, and we can assure you all of clients are treated fairly and equal.
We take pride in quickly approving all valid claims and in the integrity of our claim validation process. We unfortunately cannot provide cover where a claim falls outside of the ambit of cover. Where the claim has not been approved, any related benefits like towing cannot be extended.
Our Market Conduct Team has confirmed that they will be in contact with you regarding the matter.
You will be excited to know with the PMD you can make changes to your policy on our app and even register a claim without needing to phone us.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your experience.
Client service is of paramount importance to us, and we can assure you all of clients are treated fairly and equal.
We take pride in quickly approving all valid claims and in the integrity of our claim validation process. We unfortunately cannot provide cover where a claim falls outside of the ambit of cover. Where the claim has not been approved, any related benefits like towing cannot be extended.
Our Market Conduct Team has confirmed that they will be in contact with you regarding the matter.
You will be excited to know with the PMD you can make changes to your policy on our app and even register a claim without needing to phone us.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team