1 reviews | Active since Jul 2016
Its sickening
<p>My vehicle got damaged in parking while I was not around.I lodged my claim.This insurance found it very convenient not to find my drivers side door picture I sent prior to the accident.They refuse to fix my vehicle.But its confortable to take my money monthly.I will never advise no one to use PRIME MERIDIAN DIRECT INSURANCE........I am disgusted....totally unsatified......users...... I am ****ed.They say they dont have a foto of my vehicle previous to the ancident.I have proof that i sent all sides of my vehicle</p>
Hello Bs59,
Your concern has been received and is noted.
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
Our Client Representation department has confirmed that following your misunderstanding a further explanation has been provided to you and your concern resolved. Further feedback was also sent to you via email yesterday afternoon and telephonically this morning by our Claims Department.
Should you have any further enquiries, please do not hesitate to correspond with your assigned Client Representative.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Bs59,
Your concern has been received and is noted.
Client service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
Our Client Representation department has confirmed that following your misunderstanding a further explanation has been provided to you and your concern resolved. Further feedback was also sent to you via email yesterday afternoon and telephonically this morning by our Claims Department.
Should you have any further enquiries, please do not hesitate to correspond with your assigned Client Representative.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team