It was the first time in contact but the person made sure I understand, and even accommodated me in my language where I don't understand English

Dear Nkwalela,

Thank you for your encouraging feedback.

All of us at Prime Meridian are committed to providing excellent service. It is therefore encouraging to hear of your experience.

Assuring you of our continued best endeavours on your behalf. 
 
Kind Regards, 
The PMD Team