EN
Ernest N

1 reviews | Active since Jun 2022

22 Aug 2024, 16:57

It took time to make...

It took time to make the disicion on the clime.

0
Replies (2)
Prime South Africa
Prime South Africa's reply23 Aug 2024, 08:11
Official
Dear  Ernest 

Thank you for taking the time to raise this matter with us. 
We have located your policy and commit to providing preliminary feedback within two business days. 
Assuring you of our continued best endeavours. 

Kind regards, 
 The Prime SA Team 
Prime South Africa
Prime South Africa's reply28 Aug 2024, 14:43
Official
  Dear Ernest N, 

Thank you for your post. We value all feedback as we continuously strive to improve our services. 

At Prime, we pride ourselves in promptly paying all valid claims within the shortest time possible.

Rest assured that our Assessing Team makes every effort to ensure that all vehicle assessments are accurate and reasonable based on the accident damage and according to the policy terms.

We are pleased to note that your claim was approved and the settled.

Isn’t it pleasing to know that under comprehensive cover the excess payable when you claim reduces to absolute zero - and in a remarkably short period?
 

Assuring you of our continued best endeavours. 

Kind regards, 

The Prime Team