1 reviews | Active since Dec 2015
Is it because I'm black?
Its painful what we go thru as people.
29 December 2023 had an accident with my daughter in limpopo R572 swar****er road going to Sawari Game Farm/Lodge for our weekend stay. While driving on the R572 I lost control of the car and my car ended up rolling. It was dark around 7pm with a girl child ,stood outside the car seeking help for 30 minutes to an hour with no people or cars going past, i could not stay at that location where accident occurred because there's wild animals roaming around. I opted to try get the car up and running to get my daughter safety. There was no network at all on both our phones router had no network, tried calling police from app it just never went thru. This car that rolled was my main mode of transport for a full 8 years. It's been 6 weeks since I submitted claim and still no word the only thing I'm told is "they busy with the claim".
I'm not a fighter hence I made sure I do not disturb the process but its becoming too much now, I'm a married man with a family, you making it humanly impossible for me to look after my family. That car was my life.
Why am I being treated like this after almost 2 years with PMD? It was my 1st time having such a big accident but honestly PMD is going all out to make sure I suffer for trusting them with my car insurance. I was happy paying the R560 for my car on a monthly basis but seems like PMD is making sure I suffer.
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post. We value all feedback as we continuously strive to improve our services.
Rest assured that we perform our validations not for the sake of creating unnecessary delays or to avoid paying claims but for the protection of all of our clients.
At PMD we pride ourselves in promptly paying all valid claims within the shortest time possible. During the claim’s validation stage, information supp**** by clients needs to be verified and validated by independent sources as far as possible to ensure that we have the most objective and unbiased information available to enable us to make an informed decision regarding the outcome of a claim.
We are pleased to see that our claims team has contacted you to let you know that your claim has been approved.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for your post. We value all feedback as we continuously strive to improve our services.
Rest assured that we perform our validations not for the sake of creating unnecessary delays or to avoid paying claims but for the protection of all of our clients.
At PMD we pride ourselves in promptly paying all valid claims within the shortest time possible. During the claim’s validation stage, information supp**** by clients needs to be verified and validated by independent sources as far as possible to ensure that we have the most objective and unbiased information available to enable us to make an informed decision regarding the outcome of a claim.
We are pleased to see that our claims team has contacted you to let you know that your claim has been approved.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team