RM
RM M
1 reviews | Active since Mar 2009
06 Sept 2019, 11:50
INUNDATED WITH UNSOLICITED MARKETING SPAM!!
I am being inundated with SMS spam from PMD for car insurance. I made the biggest mistake by OPTing OUT because since I did, I get inundated with SMS's on a daily basis.
These sms's are unsolicited and in contravention of the POPI Act.
Now get your act together and remove my number from your spam marketing database as I am not interested in your products!
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
06 Sept 2019, 16:27Dear Rute M,
Your post is acknowledged.
We regret to learn of your frustration and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within two working days.
Assuring you of our continued best endeavours on your behalf
Kind Regards,
The PMD Team.
Prime South Africa's reply06 Sept 2019, 16:27
Official
Dear Rute M,
Your post is acknowledged.
We regret to learn of your frustration and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within two working days.
Assuring you of our continued best endeavours on your behalf
Kind Regards,
The PMD Team.
Prime South Africa's replyOfficial
12 Sept 2019, 08:31Dear Rute M,
Thank you for taking the time to alert us of your frustration regarding the unwanted marketing SMS’s you have received from PMD. We assure you that all feedback is important to us as we strive to deliver world class client service with each and every interaction we have.
PMD is a member of the Direct Marketing Association of South Africa and abides strictly with its code of conduct. The DMASA maintains a “Do not contact list” to assist businesses in avoiding the mutual costs and inconveniences associated with communicating with those who do not wish it. This database is regularly imported electronically into our systems to ensure that we do not contact anyone who has “opted out”. Your particular details were not on this list.
PMD is a member of the Direct Marketing Association of South Africa and abides strictly with its code of conduct. The DMASA maintains a “Do not contact list” to assist businesses in avoiding the mutual costs and inconveniences associated with communicating with those who do not wish it. This database is regularly imported electronically into our systems to ensure that we do not contact anyone who has “opted out”. Your particular details were not on this list.
Immediate steps have been taken to ensure that our Marketing Team has added your contact details to our “do not contact” list.
Unlike many other insurers, PMD offers a reduce to zero excess for comprehensive cover in a remarkedly short time.
Kind regards,
The PMD Team
Prime South Africa's reply12 Sept 2019, 08:31
Official
Dear Rute M,
Thank you for taking the time to alert us of your frustration regarding the unwanted marketing SMS’s you have received from PMD. We assure you that all feedback is important to us as we strive to deliver world class client service with each and every interaction we have.
PMD is a member of the Direct Marketing Association of South Africa and abides strictly with its code of conduct. The DMASA maintains a “Do not contact list” to assist businesses in avoiding the mutual costs and inconveniences associated with communicating with those who do not wish it. This database is regularly imported electronically into our systems to ensure that we do not contact anyone who has “opted out”. Your particular details were not on this list.
PMD is a member of the Direct Marketing Association of South Africa and abides strictly with its code of conduct. The DMASA maintains a “Do not contact list” to assist businesses in avoiding the mutual costs and inconveniences associated with communicating with those who do not wish it. This database is regularly imported electronically into our systems to ensure that we do not contact anyone who has “opted out”. Your particular details were not on this list.
Immediate steps have been taken to ensure that our Marketing Team has added your contact details to our “do not contact” list.
Unlike many other insurers, PMD offers a reduce to zero excess for comprehensive cover in a remarkedly short time.
Kind regards,
The PMD Team