MM
Mzwandile M

1 reviews | Active since Jan 2026

09 Jan 2026, 08:20

Insured my Toyota Corolla Quest 2023 model Registration number CF 352- 712 and I had an accident in November and the company write off my car and there was a shortfall on the car which I am still paying and the tracker is still connected in the car the

Insured my Toyota Corolla Quest 2023 model Registration number CF 352- 712 and I had an accident in November and the company write off my car and there was a shortfall on the car which I am still paying and the tracker is still connected in the car the car was stored in Auction Nation and I requested with the company that I need the car and I will fix it my self and they never co operated they said I must go and fetch the car at my cost and pay the storage as well and now I want my car back and they must bring to the insured addres. I bellieve I have rigjt to have my car back so that I may fix it myself. Pleaee assists me in retreving my car back thank you . I feel my case was not handle fairly.

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Replies (1)
Prime South Africa
Prime South Africa's reply09 Jan 2026, 11:50
Official
 
Hello  Mzwandile , thank you for reaching out. We’re truly sorry to hear about your experience and want to assure you that we’re already looking into it. 

You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted. 

Kind regards,
 The Prime SA Team