tT
takurajasi T
1 reviews | Active since May 2017
13 Dec 2018, 15:01
Insurance ******** Prime Meridian Direct
**** is what it it. I was insured on a cover grow option and got into an accident. The insurer was liable to pay R10 500,00 as their contribution to my repairs which were worth R38000. I paid the difference and when it was time to receive my car, the insurance doesn't want to pay
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Replies (2)
Prime South Africa's replyOfficial
13 Dec 2018, 15:40 Dear Takura L,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Prime South Africa's reply13 Dec 2018, 15:40
Official
Dear Takura L,
Your post is acknowledged.
We regret to learn of your objection and confirm that we shall be conducting a thorough investigation into the matter. You can expect to receive preliminary feedback within 2 working days.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team.
Prime South Africa's replyOfficial
18 Dec 2018, 11:54Dear Takura L,
Thank you for taking the time to raise your distress with us. We would like to express our deepest regret for any inconvenience caused by this rare occurrence.
It is troubling to hear of your experience as client service is important to us. Rest assured that we always do all in our power to expedite the finalisation of approved claims.
Our Claims Team has confirmed that this was the case here as you have collected your vehicle and will be able to get back on the road as soon as possible.
Remember that regardless of whether you claim, with PMD your premiums remain fixed with for the life of your policy.
Kind regards,
The PMD Team
Prime South Africa's reply18 Dec 2018, 11:54
Official
Dear Takura L,
Thank you for taking the time to raise your distress with us. We would like to express our deepest regret for any inconvenience caused by this rare occurrence.
It is troubling to hear of your experience as client service is important to us. Rest assured that we always do all in our power to expedite the finalisation of approved claims.
Our Claims Team has confirmed that this was the case here as you have collected your vehicle and will be able to get back on the road as soon as possible.
Remember that regardless of whether you claim, with PMD your premiums remain fixed with for the life of your policy.
Kind regards,
The PMD Team