JD
Joseph D

1 reviews | Active since Dec 2020

30 Dec 2020, 13:25

insurance is too good to be truth

guys am a good person ,but don't take insurance with pmd prome meridian insurance, what they promise people is lies ,they said no access now they require for access,i had a breakdown but the towing truck never show up 3 times...

0
Replies (2)
Prime South Africa
Prime South Africa's reply30 Dec 2020, 16:07
Official
Dear Joseph D,

Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 2 business days. 
 
 Assuring you of our continued best endeavours. 
 
 Kind regards,
 The PMD Team 
Prime South Africa
Prime South Africa's reply04 Jan 2021, 20:32
Official
Dear Joseph D, 

Thank you for the time you have taken to raise your unease with us. 

A detailed review of the purchase conversation conducted with you confirmed that our tele-assistant did an exceptional job of explaining the workings of the excess applicable to your policy. 

The matter has been escalated to our Market Conduct Department who is concluding their investigation into your enquiry and will provide you with written feedback shortly. 

We are delighted to confirm that PMD offers open driver policy on all comprehensive policies. 

Kind regards, 
The PMD Team