Insurance Company : Bad Service and worse insurance company ever

<p> I am so dissatisfied with the manner in which this matter has been handled it actually proves how scrupulous the insurance companies are especially this one. </p> <p> </p> <p>For starters you knew very well how much you will pay towards this claim or how I have accumulated but as per the attached quotation you qoutaed an amount of R12+ ?</p> <p>When I spoke with one of your staff members, they advised me that they will fix the car for R4000.00 and therefore if I opted to fix the car and I will pay the difference and I needed to submit the receipt of the money I paid.</p> <p> </p> <p>When I spoke with them taming us with their jargon terms, I was under impression that I will confirm whether I agreed to pay more not to just do as they please.</p> <p> </p> <p>I do not have a spare R8+ for this car repair as money does not sprout like a fairytale mushrooms.</p> <p> </p> <p>Moreover, you forced me to choose a panel beating company you work with which over charged me as per the attached quote – checked with other panel beating companied and the damage on my was not even going to be close to this inflated quotation.</p> <p> </p> <p>Now you guts of telling me that there is nothing you cannot do????</p> <p> </p> <p>Disgusting even worse you do not even know your CEO’s name and contact details ??????</p> <p> </p> <p>I cannot take my car cause I need to pay this money and I need to fetch my kids ???????</p> <p> </p> <p>Worse part of this is Gugu who sounded like a programmed answering machine</p> <p> </p> <p>Please fix this mass, I need my car today.</p> <p> </p> <p>Panel beating company which did not fixed my car properly, my car steering wheel is so loose- what were they doing in the steering wheel????</p> <p> </p> <p>My passenger car door have a terrible sound which is evident that, the job done on it is so unprofessional.</p> <p> </p> <p>Why I choose it, it’s because it was only panel beating company which was closer to me and no other option given as per list!!!</p> <p> </p> <p>I am left distutute right now - no transport for my kids </p>