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mgobhob M

1 reviews | Active since Jul 2015

09 Jul 2015, 15:42

Insurance claim taking more than 4 months!!!

<br> Had a accident in March, Every documents submitted to PMD within 2 Weeks after the accident.<br> PMD completed their investigation In May this year. Since May PMD has not made a decision if claim is successful or not. <br> <br> PMD does not even bother updating me on my claim. I have phoned their offices many times but I get the same answer \We are waiting for management to make a decision on your claim".<br> <br> I have been waiting for management to make this decision for 2 months Now!!<br> I have been left without a car since March! all these months i have been struggling without my vehicle.<br> I am still paying for this insurance every month on time for Gods sake !! <br> <br> Very Poor Service!!!"""

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Replies (1)
Prime South Africa
Prime South Africa's reply14 Jul 2015, 08:29
Official
Hello mgobhon,

We sincerely regret your unhappiness mentioned above.

As you are aware, your claim was indeed finalised some time ago and was approved recently. At the time of your post, it seems as if you were not aware thereof.

We are pleased to confirm that your premiums will not increase after this claim or at any time in future.

Assuring you of our continued best endeavours.

Kind Regards
The PMD Team