1 reviews | Active since Jul 2017
Insurance Claim
<p>I am just warning everyone out there about this insurance called PMD. I took out car insurance with PMD and diligently paid my premiums each month. In April 2017 my car was involved in a MVA, it was ****** and the perpetrator crashed my car. I submitted my claim in the first week of May. I waited two whole months only for them to tell me that they cannot pay my claim because my vehicle was ****** by a family member and the family member is not covered under my cover. I did not know that I had to cover all my family members incase they ***** my vehicle.</p> <p>I took the matter seriously and opened a case against my family member, I did all the requirements they asked me to do only for them to tell me they will not be paying out my claim and my car has been standing for two whole months and onto the third month now. So much for "the best" insurance. I am really dissapointed and would never ever recommend this insurance to anyone.</p>
Hello LMakeleni,
Thank you for raising your concern with us - we value all feedback that we receive from our policyholders as we strive to offer world class service to our clients.
We understand how disheartening it is to be subjected to a ******** act and are truly saddened to learn of the attempted theft and subsequent damages sustained to your vehicle.
Whilst we understand your distress regarding the outcome of your claim, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
Our Client Representation Department will be in contact with you and provide you with a detailed explanation regarding the outcome of your claim and to assist with any further enquiries you might have.
Kind regards,
The PMD Team
Hello LMakeleni,
Thank you for raising your concern with us - we value all feedback that we receive from our policyholders as we strive to offer world class service to our clients.
We understand how disheartening it is to be subjected to a ******** act and are truly saddened to learn of the attempted theft and subsequent damages sustained to your vehicle.
Whilst we understand your distress regarding the outcome of your claim, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
Our Client Representation Department will be in contact with you and provide you with a detailed explanation regarding the outcome of your claim and to assist with any further enquiries you might have.
Kind regards,
The PMD Team