1 reviews | Active since Jan 2017
Insurance, Bad Service!
<p>I joined PMD (PrimeMeridian) car insurance last year May I haven't even skipped one montly premiums. So my car got bumped in November i claimed but still even now my claim hasn't been processed. I was communicating with the lady called Atisha when I follow up with her they always tell me she's busy and no one can assist me with my claim besides her. I was going to fix my car but they told me not to fix it otherwise they won't be able to help me anymore. I have even tweeted them to complain but I see they have blocked me now. I wouldn't recommend PMD to anyone, they are the bad insurance company, surely you come last to them as a customer. I'm so terriffied! </p>
Hello mxo123,
Client service is extremely important to us as our aim is to provide world class service to our policyholders during every interaction that is why your feedback is of such great importance.
After conducting a thorough review of all your interactions with our team members, including those with our Client Representation Team who provide efficient resolution to disputes internally, it was found that on each occasion our staff attended to all enquiries in a friendly and professional manner.
We have received confirmation from our Claims Team that your claim has since been approved in line with your policy benefits and that the outcome has been communicated to you.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Hello mxo123,
Client service is extremely important to us as our aim is to provide world class service to our policyholders during every interaction that is why your feedback is of such great importance.
After conducting a thorough review of all your interactions with our team members, including those with our Client Representation Team who provide efficient resolution to disputes internally, it was found that on each occasion our staff attended to all enquiries in a friendly and professional manner.
We have received confirmation from our Claims Team that your claim has since been approved in line with your policy benefits and that the outcome has been communicated to you.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team