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Nosihle N
1 reviews | Active since Jan 2024
13 Jan 2024, 14:53
**** insurance!
The worst insurance ever. I would not recommend them to my worst enemy. They wrote off my car and when I claimed they made me wait over a month. They rejected my claim for unclear and false reasons. I disputed it and while I was still waiting for a response they released my car from the storage facility and I had to pay a release fee of over R5000 rands. This insurance is a **** and I’ll be sure to tell everyone who cares to listen.
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
15 Jan 2024, 11:08Dear Nosihle
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply15 Jan 2024, 11:08
Official
Dear Nosihle
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
17 Jan 2024, 10:09 Dear Nosihle N,
We appreciate the opportunity to address your inquiry as we are committed to providing an everimproving standard of client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim free policies!
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We appreciate the opportunity to address your inquiry as we are committed to providing an everimproving standard of client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim free policies!
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply17 Jan 2024, 10:09
Official
Dear Nosihle N,
We appreciate the opportunity to address your inquiry as we are committed to providing an everimproving standard of client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim free policies!
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We appreciate the opportunity to address your inquiry as we are committed to providing an everimproving standard of client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all claims are validated in line with transparency and fairness.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on the condition that a driver keeps to the policy terms and conditions.
Our Market Conduct Team confirms that they will be in contact with you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim free policies!
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team