KM
Kamohelo M

1 reviews | Active since May 2019

10 Nov 2023, 11:26

INEFFICIENT SERVICE

Spoke to an agent on monday to have my policy reinstated, they promised to get back to me but have not. i have been requesting a callback everyday of the week with different numbers but to this day no one has contacted me.

0
Replies (2)
Prime South Africa
Prime South Africa's reply10 Nov 2023, 12:05
Official
Dear Kamohelo M

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team
KM
Kamohelo M's update08 Dec 2023, 10:04
Reviewer Update
A month and many more requests later I am still waiting!