INCONSIDERATE
<p>CP ********** 57</p> <p>CL ********** 35</p> <p>I was involved in an accident in february and to date my car has not been fixed, i supl**** everything accident report, photos even called on time, the worst thing is the accident was not my fault and they called telling me the third party confirmed the version of my accident. It cannot take ove four months to proccess or payout a claim. They are quick to take claims but not quick to solve our claims... </p>
Hello thapelo-blaque-diamond-mahlaela,
Thank you for taking the time to bring your concern to our attention.
It is troubling to hear of your experience as client service is important to us. We would like to express our deepest regret for any inconvenience caused by this occurrence.
We do wish to assure you that we perform our investigations not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has informed us that your claim has been approved for the benefit due in terms of your policy and that the outcome has been communicated to you.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team
Hello thapelo-blaque-diamond-mahlaela,
Thank you for taking the time to bring your concern to our attention.
It is troubling to hear of your experience as client service is important to us. We would like to express our deepest regret for any inconvenience caused by this occurrence.
We do wish to assure you that we perform our investigations not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has informed us that your claim has been approved for the benefit due in terms of your policy and that the outcome has been communicated to you.
Assuring you of our best continued endeavours on your behalf.
Kind Regards,
The PMD Team