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mahlatsi M
1 reviews | Active since Jul 2021
26 Aug 2026, 15:28
I’m very happy with the service I’ve received from Prime and with the recent experience I had when I needed to submit a claim
I’m very happy with the service I’ve received from Prime and with the recent experience I had when I needed to submit a claim. The process was simple, efficient, and hassle-free. I particularly appreciate the attention to detail and the fact that Prime reviews the call recordings from when the policy was taken out. Frida contacted me today and clearly explained some important details that had not been covered when I initially took out the policy. Her professionalism and attention to detail were excellent. Overall, I’m very satisfied with Prime and the service I’ve received. They have definitely exceeded my expectations.
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Replies (1)Prime South Africa's replyOfficial
26 Aug 2026, 15:56Dear Mahlatsi, thank you for your wonderful review! We're delighted to hear that you had a positive experience. Your feedback encourages us to keep delivering the best service possible. Kind regards, the Prime SA team.
Prime South Africa's reply26 Aug 2026, 15:56
Official
Dear Mahlatsi, thank you for your wonderful review! We're delighted to hear that you had a positive experience. Your feedback encourages us to keep delivering the best service possible. Kind regards, the Prime SA team.
