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Bulelani B
1 reviews | Active since Aug 2025
25 Aug 2025, 17:25
I'm struggling to ge...
I'm struggling to get my insurance documents to send it to my bank
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
26 Aug 2025, 07:00Dear Bulelani , we are sorry to hear about your experience and thank you for bringing it to our attention. One of our consultants will be in contact with you shortly Kind regards, the Prime SA team.
Prime South Africa's reply26 Aug 2025, 07:00
Official
Dear Bulelani , we are sorry to hear about your experience and thank you for bringing it to our attention. One of our consultants will be in contact with you shortly Kind regards, the Prime SA team.
Prime South Africa's replyOfficial
29 Aug 2025, 08:50Dear Bulelani B,
Thank you for taking the time to share your feedback with us. We value hearing from our clients as it helps improve our service.
We are surprised to learn of your displeasure, as a review of our system shows that your documents were sent a few times before this post. Nonetheless, the documents were resent and we trust your bank has copies as well.
Kindly keep in mind to check your email inbox, including your spam or junk folder, as the documents may have been filtered there.
Remember that you can simplify your insurance experience with Prime's self-service portal. Check your cover, update drivers, and get the documents you need in just a few clicks.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your feedback with us. We value hearing from our clients as it helps improve our service.
We are surprised to learn of your displeasure, as a review of our system shows that your documents were sent a few times before this post. Nonetheless, the documents were resent and we trust your bank has copies as well.
Kindly keep in mind to check your email inbox, including your spam or junk folder, as the documents may have been filtered there.
Remember that you can simplify your insurance experience with Prime's self-service portal. Check your cover, update drivers, and get the documents you need in just a few clicks.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Prime South Africa's reply29 Aug 2025, 08:50
Official
Dear Bulelani B,
Thank you for taking the time to share your feedback with us. We value hearing from our clients as it helps improve our service.
We are surprised to learn of your displeasure, as a review of our system shows that your documents were sent a few times before this post. Nonetheless, the documents were resent and we trust your bank has copies as well.
Kindly keep in mind to check your email inbox, including your spam or junk folder, as the documents may have been filtered there.
Remember that you can simplify your insurance experience with Prime's self-service portal. Check your cover, update drivers, and get the documents you need in just a few clicks.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your feedback with us. We value hearing from our clients as it helps improve our service.
We are surprised to learn of your displeasure, as a review of our system shows that your documents were sent a few times before this post. Nonetheless, the documents were resent and we trust your bank has copies as well.
Kindly keep in mind to check your email inbox, including your spam or junk folder, as the documents may have been filtered there.
Remember that you can simplify your insurance experience with Prime's self-service portal. Check your cover, update drivers, and get the documents you need in just a few clicks.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team