CJVV
Conrad Janse Van Vuuren
1 reviews | Active since May 2021
20 May 2021, 10:50
I'm still waiting for feedback. If only thy keep you as customer updated.
Bad customer service.
Helpful (0)
Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
20 May 2021, 11:14Dear Conrad Janse Van Vuuren,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply20 May 2021, 11:14
Official
Dear Conrad Janse Van Vuuren,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
CJVV
Conrad Janse Van Vuuren's updateReviewer Update
20 May 2021, 15:41Thanks . So tomorrow I can get more feedback
.
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CJVV
Conrad Janse Van Vuuren's update20 May 2021, 15:41
Reviewer Update
Thanks . So tomorrow I can get more feedback
.
.
Prime South Africa's replyOfficial
21 May 2021, 12:23Dear Conrad Janse Van Vuuren,
Client service is extremely important to us and we appreciate the time you have taken to alert us to your experience.
At PMD we persistently strive to settle all valid claims within the shortest possible time. As you are aware, the nature of your claim was somewhat unusual and needed a little bit of extra work. Our system confirms that you have been reasonably updated throughout the validation.
We are happy to learn that your claim has already been approved and that the outcome has been communicated to you.
You no doubt remember that unlike many other insurers, with PMD comprehensive cover your claims excess reduces to zero - and it does so within a surprisingly short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Prime South Africa's reply21 May 2021, 12:23
Official
Dear Conrad Janse Van Vuuren,
Client service is extremely important to us and we appreciate the time you have taken to alert us to your experience.
At PMD we persistently strive to settle all valid claims within the shortest possible time. As you are aware, the nature of your claim was somewhat unusual and needed a little bit of extra work. Our system confirms that you have been reasonably updated throughout the validation.
We are happy to learn that your claim has already been approved and that the outcome has been communicated to you.
You no doubt remember that unlike many other insurers, with PMD comprehensive cover your claims excess reduces to zero - and it does so within a surprisingly short period of time.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team