JJ
Jermaine J
1 reviews | Active since Oct 2024
06 Jul 2025, 15:22
I'm starting to dislike this insurance my claim was done last week Wednesday, Thursday all papers was sent
I'm starting to dislike this insurance my claim was done last week Wednesday, Thursday all papers was sent. My car is still at the assessment Centre but I'm paying every month. When is my car going for repairs hel man yoh I need my car
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
08 Jul 2025, 07:05Dear Jermaine v , we apologize for the inconvenience you have encountered. Please be assured that we will acknowledge your complaint within 48 hours. We appreciate your understanding. Kind regards, the Prime SA team.
Prime South Africa's reply08 Jul 2025, 07:05
Official
Dear Jermaine v , we apologize for the inconvenience you have encountered. Please be assured that we will acknowledge your complaint within 48 hours. We appreciate your understanding. Kind regards, the Prime SA team.
Prime South Africa's replyOfficial
10 Jul 2025, 09:30Hello Jermaine,
Thank you for taking the time to share your concerns with us. We value all feedback as it helps us improve our service.
We understand how frustrating it can be to wait for your car to be fix. Now that we have received your excess, the repair process can begin. At Prime SA, we are committed to providing fair and efficient outcomes for all our clients, and we assure you that your claim is being handled with care.
Prime SA is dedicated to offering value-for-money insurance products and personalised service, ensuring that our clients feel supported every step of the way.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your concerns with us. We value all feedback as it helps us improve our service.
We understand how frustrating it can be to wait for your car to be fix. Now that we have received your excess, the repair process can begin. At Prime SA, we are committed to providing fair and efficient outcomes for all our clients, and we assure you that your claim is being handled with care.
Prime SA is dedicated to offering value-for-money insurance products and personalised service, ensuring that our clients feel supported every step of the way.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Prime South Africa's reply10 Jul 2025, 09:30
Official
Hello Jermaine,
Thank you for taking the time to share your concerns with us. We value all feedback as it helps us improve our service.
We understand how frustrating it can be to wait for your car to be fix. Now that we have received your excess, the repair process can begin. At Prime SA, we are committed to providing fair and efficient outcomes for all our clients, and we assure you that your claim is being handled with care.
Prime SA is dedicated to offering value-for-money insurance products and personalised service, ensuring that our clients feel supported every step of the way.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your concerns with us. We value all feedback as it helps us improve our service.
We understand how frustrating it can be to wait for your car to be fix. Now that we have received your excess, the repair process can begin. At Prime SA, we are committed to providing fair and efficient outcomes for all our clients, and we assure you that your claim is being handled with care.
Prime SA is dedicated to offering value-for-money insurance products and personalised service, ensuring that our clients feel supported every step of the way.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team