NM
Nkwenkwezi M
1 reviews | Active since Jan 2024
25 Jan 2024, 22:31
I’m saddened by PMD insurance
My name is nkwenkwezi Mzantsi a paying customer of Prime meridian insurance. I was involved in an accident, driving my Jetta last September 2023, I lodged my claim for the accident with pictures of the accident and the breakdown pictures fortunately it was approved at an amount of R31000 with a high hope that it was going to be paid soon. It’s January 2024, I have done my follow ups regarding the payment of the claim with no luck, Remember speaking with Ms Zondi and Ms samkelisiwe , They duck and dived with no clear direction as to when to pay my claim.
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Replies (2)
Prime South Africa's replyOfficial
26 Jan 2024, 10:24Dear Nkwenkwezi
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
- The PMD Team
Prime South Africa's reply26 Jan 2024, 10:24
Official
Dear Nkwenkwezi
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
- The PMD Team
Prime South Africa's replyOfficial
02 Feb 2024, 11:19Hello Nkwenkwezi M,
We appreciate you reaching out and sharing your concerns.
Rest assured that we are dedicated to providing excellent service and ensuring that all valid claims are settled promptly. We empathize with the inconvenience caused by any delay and are committed to resolving such matters swiftly.
We are pleased to note that your claim has been processed following the necessary audit procedures and payment should be made shortly.
With PMD, have confidence that valid claims will be honoured, ensuring you’re protected when it matters most.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply02 Feb 2024, 11:19
Official
Hello Nkwenkwezi M,
We appreciate you reaching out and sharing your concerns.
Rest assured that we are dedicated to providing excellent service and ensuring that all valid claims are settled promptly. We empathize with the inconvenience caused by any delay and are committed to resolving such matters swiftly.
We are pleased to note that your claim has been processed following the necessary audit procedures and payment should be made shortly.
With PMD, have confidence that valid claims will be honoured, ensuring you’re protected when it matters most.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team