MM
Maake M

1 reviews | Active since Jul 2022

22 Feb 2023, 10:17

II made class window...

II made class window claim last year and was told to drive more than 100KM to fix it whereas while I was with MiWay people were sent to me

0
Replies (2)
Prime South Africa
Prime South Africa's reply22 Feb 2023, 11:13
Official
Dear Maake M,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team 
Prime South Africa
Prime South Africa's reply01 Mar 2023, 09:02
Official
 Dear Maake M

Thank you for your post.

At PMD we pride ourselves on providing world-class client service.

A thorough review of the matter confirmed that we engaged with you on several occasions to obtain
necessary documentation which would have assisted with your windscreen claim.

Our Market Conduct Department will be in contact with you to provide you with comprehensive
feedback regarding your queries.

Isn’t it pleasing to know that under comprehensive cover the excess payable when you claim reduces
to absolute zero - and in a remarkably short period?

Assuring you of our continued best endeavours.

Kind regards,
The PMD Team