1 reviews | Active since Feb 2015
IF YOU WANT TO BE INSANE JOIN PRIME MERIDIAN
<p>my car was in an accident,i sent the all claim paper work in time but the took almost 2 months to come back to me with the decision,as i depended on my car to and from work i decided to fix my car to avoid the rist of hiking ,during the second month when i totally fogot abt them and have cancelled my policy with them they came back to me and said my claim was approved and gave me hope,they asked me to sent the prove of repairs other papers and before i can even sent them the documents my car was ****** an was involved in another accident and i told them about that but they seem to no understand that and are now refusing to pay the amount they approved for,prime meridian has caused me too much headache in just one year,i wish i would have had a better advise before even joining them.their service sucks.</p>
Hello Macheba,
Thank you for taking the time to raise your concern with us.
We assure you that we always do all in our power to expedite the investigation of our policyholder’s claims, to avoid unnecessary costs to both of us.
However, it seems that despite having kindly requested proof of all the repaired and replaced parts on your vehicle, these documents have still not been forthcoming.
Nonetheless, we are sure that once we are in receipt of the documents, the payment of your claim will soon be finalised. Further, you can rest assured, knowing that we do not charge any excess and your premiums will not increase as result of your recent claim.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hello Macheba,
Thank you for taking the time to raise your concern with us.
We assure you that we always do all in our power to expedite the investigation of our policyholder’s claims, to avoid unnecessary costs to both of us.
However, it seems that despite having kindly requested proof of all the repaired and replaced parts on your vehicle, these documents have still not been forthcoming.
Nonetheless, we are sure that once we are in receipt of the documents, the payment of your claim will soon be finalised. Further, you can rest assured, knowing that we do not charge any excess and your premiums will not increase as result of your recent claim.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
what is wrong with the documents that i have been sending you?
what is wrong with the documents that i have been sending you?