1 reviews | Active since Sept 2016
if u hve insured ur car with prime meridian think twice
<p>I had been paying for my insurance fo a year +.my wind screen was damaged due a stone thrown from nowhere.i claimed fo it and i was told to complete claims forms and emailed then which i did.i hve sent them everything they needed fo that incident only to be told a stone damaging my car its not regarded as an accident its a damage and i must go fix that damage on my own,wht the heck...you have just lost another client fo this.</p>
Hello uyi-nites
Thank you for the time you have taken to raise your concern with us. We value your input as exceptional client service is important to us.
Your Prime Motor CoverGROW policy is designed to contribute towards the cost of either repairing motor vehicle accident damages alternatively to the total loss of your vehicle. At a premium of only R99.00 the benefits increase by R500 each and every month and it grows continuously until it reaches 100% of the vehicle’s trade value.
Unfortunately you did not select our optional Windscreen Replacement Benefit when purchasing your policy and it is for this reason that when submitting your claim you did not enjoy cover under this benefit.
Consequently, whilst we are deeply sympathetic to your circumstances, all claims are assessed in accordance with the benefits selected.
Your concern is important to us and our client representation department will contact you to carefully re-explain the benefits of your policy to you.
Kind Regards,
The PMD Team
Hello uyi-nites
Thank you for the time you have taken to raise your concern with us. We value your input as exceptional client service is important to us.
Your Prime Motor CoverGROW policy is designed to contribute towards the cost of either repairing motor vehicle accident damages alternatively to the total loss of your vehicle. At a premium of only R99.00 the benefits increase by R500 each and every month and it grows continuously until it reaches 100% of the vehicle’s trade value.
Unfortunately you did not select our optional Windscreen Replacement Benefit when purchasing your policy and it is for this reason that when submitting your claim you did not enjoy cover under this benefit.
Consequently, whilst we are deeply sympathetic to your circumstances, all claims are assessed in accordance with the benefits selected.
Your concern is important to us and our client representation department will contact you to carefully re-explain the benefits of your policy to you.
Kind Regards,
The PMD Team
