CJ
Charlene J

1 reviews | Active since Jun 2022

07 Jun 2022, 21:44

I would like to write a review about Prime Meridian Direct and the exceptional service from Hazel Mphahlele

I would like to write a review about Prime Meridian Direct and the exceptional service from Hazel Mphahlele.😊 I received a call from Hazel on the 7/06/2022 to enquire on car insurance since I had a misapp today in a minor car accident. Hazel was friendly, polite ,kind , showed empathy and took her time to go through the entire process. She really felt like a freind on the other end of the line.😊 Hazel was clear and listened intensely and gave me the comfort that I'm making the correct decision on an insurance policy. I will be forever greatly grateful for the extraordinary, excellent service I received from Hazel. Please keep doing what you doing you are an amazing individual. Regards Charlene Jacobs

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Replies (1)
Prime South Africa
Prime South Africa's reply08 Jun 2022, 08:04
Official
Dear Charlene J,

Thank you for your post.

Exceptional client service and communication are very important for us at PMD and we are encouraged by your positive feedback.

Assuring you of our continued best endeavours on your behalf. 

Kind Regards, 
The PMD Team