YB
Yolande B

1 reviews | Active since Jul 2012

09 Jun 2022, 17:06

I requested a call back via email for someone to explain my policy wording document that has changed and was phoned with in 30min

I requested a call back via email for someone to explain my policy wording document that has changed and was phoned with in 30min. The lady was friendly and patient and explained everything to me.

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Replies (1)
Prime South Africa
Prime South Africa's reply10 Jun 2022, 08:01
Official
Dear Yolande B,

Thank you for your compliment.

We at PMD strive to provide a professional level of customer service to our clients and we are thrilled to hear Filex provided such a service.

Assuring you of our continued best endeavours on your behalf. 

Kind Regards, 
The PMD Team