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Kumkani Z

1 reviews | Active since Jul 2021

19 Jul 2021, 07:22

I regret to take insurance policy with PMD

Emannuel s on 13 Aug 2016, 10:19, wrote, "I regret to take insurance policy with PMD"

I am titling my review the same. My story and his is very much alike. Had I read this before I took the policy with PMD, I wouldn't have taken in. I have never had any bad interaction with insurance in my entire insurance life. This is the worst ever.

I would advise therefore that anyone with a 7 seater to think twice about taking insurance with this company.

My car was in an accident on the 27th April and today, 19 July, I am still battling with claim.

I wishI could say more but, mu case is with legal now so, I dont wanna write things that could jeopardize my case.

All I wanna say is that, think twice about taking insurance with this company. They have a sweet tongue when marketing, they promise you the world but when it's time to deliver, wow unto you. For the whole 3 months, I dont have a car, waiting on them.

Nx

0
Replies (2)
Prime South Africa
Prime South Africa's reply19 Jul 2021, 07:59
Official
Dear Kumkani Z,

Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 2 business days. 
 
Assuring you of our continued best endeavours. 

Kind regards,
The PMD Team 
Prime South Africa
Prime South Africa's reply20 Jul 2021, 16:19
Official
Dear Kumkani Z,

Thank you for your feedback.

We understand your distress regarding the outcome of your claim and your circumstances after the unfortunate accident.

At PMD, we take immense pride in paying all valid claims and in ensuring that all are claims are validated in line with our ethos of transparency and fairness. However, the submission of accurate and truthful information is essential to ensure the most objective outcome is reached. 

Our Market Conduct Team confirms that they have been in contact with you to provide you with comprehensive feedback regarding your claim.

It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za

Assuring you of our continued best endeavours on your behalf.

Kind regards,
The PMD Team