HM
Happy M
1 reviews | Active since Jul 2020
27 Dec 2023, 14:12
I Made a claim for a...
I Made a claim for a chip on my windscreen til this day nothing has been done
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
27 Dec 2023, 15:31Dear Happy
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply27 Dec 2023, 15:31
Official
Dear Happy
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
08 Jan 2024, 11:37 Dear Happy M,
Thank you for your post.
At PMD we pride ourselves in promptly paying all valid claims. We are pleased to note that your claim was validated within our expected turnaround times.
Rest assured that we always do all in our power to avoid delays during the repair process. It is sometimes the case that the repair process is affected by factors that are outside the control of both the repairer and ourselves, such as the availability of parts and the closing of part suppliers and repairers.
We are pleased to note that Glasfit has been in contact with you and the chip on your windscreen has been fixed.
It should be comforting to know that our nationwide panel of SAMBRA-approved repairers ensure that vehicles receive high-quality repairs and service.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team.
Thank you for your post.
At PMD we pride ourselves in promptly paying all valid claims. We are pleased to note that your claim was validated within our expected turnaround times.
Rest assured that we always do all in our power to avoid delays during the repair process. It is sometimes the case that the repair process is affected by factors that are outside the control of both the repairer and ourselves, such as the availability of parts and the closing of part suppliers and repairers.
We are pleased to note that Glasfit has been in contact with you and the chip on your windscreen has been fixed.
It should be comforting to know that our nationwide panel of SAMBRA-approved repairers ensure that vehicles receive high-quality repairs and service.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team.
Prime South Africa's reply08 Jan 2024, 11:37
Official
Dear Happy M,
Thank you for your post.
At PMD we pride ourselves in promptly paying all valid claims. We are pleased to note that your claim was validated within our expected turnaround times.
Rest assured that we always do all in our power to avoid delays during the repair process. It is sometimes the case that the repair process is affected by factors that are outside the control of both the repairer and ourselves, such as the availability of parts and the closing of part suppliers and repairers.
We are pleased to note that Glasfit has been in contact with you and the chip on your windscreen has been fixed.
It should be comforting to know that our nationwide panel of SAMBRA-approved repairers ensure that vehicles receive high-quality repairs and service.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team.
Thank you for your post.
At PMD we pride ourselves in promptly paying all valid claims. We are pleased to note that your claim was validated within our expected turnaround times.
Rest assured that we always do all in our power to avoid delays during the repair process. It is sometimes the case that the repair process is affected by factors that are outside the control of both the repairer and ourselves, such as the availability of parts and the closing of part suppliers and repairers.
We are pleased to note that Glasfit has been in contact with you and the chip on your windscreen has been fixed.
It should be comforting to know that our nationwide panel of SAMBRA-approved repairers ensure that vehicles receive high-quality repairs and service.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team.