GH
Gift H

1 reviews | Active since Feb 2024

21 Feb 2024, 07:16

I just need my docum...

I just need my documents to be in order according to how it's been discussed and not the other way around

0
Replies (2)
Prime South Africa
Prime South Africa's reply21 Feb 2024, 08:08
Official
Dear  Gift 

Thank you for taking the time to raise this matter with us. 
We have located your policy and commit to providing preliminary feedback within two business days. 
Assuring you of our continued best endeavours. 

Kind regards, 
 The PMD Team 
Prime South Africa
Prime South Africa's reply26 Feb 2024, 10:50
Official
 Hello Gift

We appreciate the time you have taken to note your concerns. Our aim is to provide world-class service to our policyholders during every interaction. 

Prime Meridian Direct prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase. Our Market Conduct Team will be in contact with you to get more clarity on your concerns and will provide you with detailed feedback. 

We are pleased to re-confirm that unlike with many other insurers, with PMD the excess payable when you claim under comprehensive cover reduces to absolute zero - and in a remarkably short period of time. 

Assuring you of our continued best endeavours on your behalf. 

Kind regards, 

The PMD Team