VV
Viwe V

1 reviews | Active since May 2025

06 May 2025, 16:31

I haven’t lodged a claim yet so I’m not fami**** with their claims process yet

I haven’t lodged a claim yet so I’m not fami**** with their claims process yet. I am happy with the service I received when I had an issue with my policy, their consultants were attentive and made follow up to make sure the issue was resolved to my satisfaction. I had different people call me but it felt like I was speaking to the same person every time which for me speaks to the standard of service they provide starting with their consultants.

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Replies (1)
Prime South Africa
Prime South Africa's reply06 May 2025, 16:40
Official
Dear Viwe, we’re so pleased to hear that you had a great experience with us. Our team works hard to provide the best service, and your feedback is truly appreciated. Thank you! Kind regards, the Prime SA team.