HH
Hulisani H
1 reviews | Active since Apr 2022
16 Jan 2024, 08:23
I have submitted a claim with claim numbers CL*** in November, my claim has simce not been close, i tried contacting them almost on a daily if not every 2 or 3 days and i cudnt get hold of the person incharge of my claim for almost a week when i fi
I have submitted a claim with claim numbers CL*** in November, my claim has simce not been close, i tried contacting them almost on a daily if not every 2 or 3 days and i cudnt get hold of the person incharge of my claim for almost a week when i finaly got hold of them i was told my claim is with the deciding cometee untill today i still have nothing tangible. 😔
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
16 Jan 2024, 11:01Dear Hulisani
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply16 Jan 2024, 11:01
Official
Dear Hulisani
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
22 Jan 2024, 07:56Hello Hulisani.
Thank you for your post.
At PMD, we pride ourselves on promptly paying all valid claims.
Rest assured that our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients and to ensure that a fair outcome is reached on all claims.
We are pleased to note that your claim has been finalised and the outcome already communicated to you.
It will undoubtedly please you to know that PMD offers up to 30 days of car hire benefits following those unforeseeable accidents which leave you without your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply22 Jan 2024, 07:56
Official
Hello Hulisani.
Thank you for your post.
At PMD, we pride ourselves on promptly paying all valid claims.
Rest assured that our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients and to ensure that a fair outcome is reached on all claims.
We are pleased to note that your claim has been finalised and the outcome already communicated to you.
It will undoubtedly please you to know that PMD offers up to 30 days of car hire benefits following those unforeseeable accidents which leave you without your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team