Sp
Sihle precious.st.

1 reviews | Active since Feb 2023

22 Feb 2023, 09:49

I had a mechanical breakdown yesterday afternoon , I called PMD to ask for assistance; they sent through a mechanic who told me what the issue was and said we needed to tow the car , I then proceeded to call my insurance and further request a tow truck an

I had a mechanical breakdown yesterday afternoon , I called PMD to ask for assistance; they sent through a mechanic who told me what the issue was and said we needed to tow the car , I then proceeded to call my insurance and further request a tow truck and roadside assistance for someone to wait with me while I waited for the tow truck . I must say I received great customer service throughout the entire process , the consultants were extremely caring and the roadside assistance and tow truck that they sent me out came within the timeframe given. It was a stressful situation but PMD made it less stressful by taking care of the administrative process of everything. I am really pleased with how everything was handled !

0
Replies (1)
Prime South Africa
Prime South Africa's reply22 Feb 2023, 11:07
Official
Dear Sihle,
 
Thank you for taking the time to post about your positive experience.

We pride ourselves on our commitment to provide efficient service to our clients, your feedback is, therefore, most encouraging.

Assuring you of our continued best endeavours on your behalf. 

Kind Regards, 
The PMD Team