LD
Lunga D

1 reviews | Active since Sept 2016

19 Jul 2021, 15:08

I guess one have to let ********* kill u so your claim can be paid out

I am very disappointed by the service I have received from PMD I regret having joined them how can u not want to pay a claim when a client had a possible hijack en had to speed off en unfortunately had an accident. How do I prove I was being chased how do u prove I wasn't would u have rather I let them take my car and possibly kill me would that be enough for u to pay out a claim to a dead person how does one even get questioned on these matters as everyone knows what kind of country we live in yoh worst experience ever shym.

0
Replies (2)
Prime South Africa
Prime South Africa's reply19 Jul 2021, 16:03
Official
Dear Lunga D,

Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 2 business days. 
 
Assuring you of our continued best endeavours. 

Kind regards,
The PMD Team 
Prime South Africa
Prime South Africa's reply22 Jul 2021, 17:56
Official
 
Dear Lunga D, 

 Thank you for your post.  We value all feedback as we continuously strive to improve our services.
 
 At PMD we pride ourselves in promptly paying all valid claims.  Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
 
 
We are pleased to note that the validation of your claim is within our preferred turnaround times and is commencing as expected. 

 We will monitor the progress on your claim and your assigned claims technician will continue to provide you with regular updates. 
 
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it!
 
 Assuring you of our continued best endeavours on your behalf.
 
 Kind regards,
 The PMD Team