gD
glory D
1 reviews | Active since Aug 2015
13 Aug 2015, 10:05
I got an accident now they say they can not fix ca
I got an accident I reported the matter and now they say I'm only coverd for a write off only how on earth can you pay an insurance for a wtite off only please assist me .
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Replies (1)0
Replies (1)
Prime South Africa's replyOfficial
19 Aug 2015, 08:14Hello glorydlamini,
We appreciate the time you took to bring your concern to our attention.
A thorough review of the purchase conversation revealed that our tele-assistant did a commendable job in explaining the features of the product to you. During the conversation you were informed that we are not a comprehensive insurer and that our unique products cater for specific needs at a very affordable premium. Something that we are very proud of.
It is very unfortunate that your particular incident did not qualify for benefits this time around.
A member of our Client Representation department will be in contact with you soon to explain our position herein.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We appreciate the time you took to bring your concern to our attention.
A thorough review of the purchase conversation revealed that our tele-assistant did a commendable job in explaining the features of the product to you. During the conversation you were informed that we are not a comprehensive insurer and that our unique products cater for specific needs at a very affordable premium. Something that we are very proud of.
It is very unfortunate that your particular incident did not qualify for benefits this time around.
A member of our Client Representation department will be in contact with you soon to explain our position herein.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply19 Aug 2015, 08:14
Official
Hello glorydlamini,
We appreciate the time you took to bring your concern to our attention.
A thorough review of the purchase conversation revealed that our tele-assistant did a commendable job in explaining the features of the product to you. During the conversation you were informed that we are not a comprehensive insurer and that our unique products cater for specific needs at a very affordable premium. Something that we are very proud of.
It is very unfortunate that your particular incident did not qualify for benefits this time around.
A member of our Client Representation department will be in contact with you soon to explain our position herein.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We appreciate the time you took to bring your concern to our attention.
A thorough review of the purchase conversation revealed that our tele-assistant did a commendable job in explaining the features of the product to you. During the conversation you were informed that we are not a comprehensive insurer and that our unique products cater for specific needs at a very affordable premium. Something that we are very proud of.
It is very unfortunate that your particular incident did not qualify for benefits this time around.
A member of our Client Representation department will be in contact with you soon to explain our position herein.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team