ZT
Zamaswazi T
1 reviews | Active since Aug 2023
03 Aug 2023, 16:44
I do not recommend PMD insurance to anyone.
I had the worst experience ever my car was deemed a write off, worst of all they did not pay me anything I had to pay more then R4000 to release my car from the panel beaters
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
03 Aug 2023, 16:50Dear Zamaswazi T
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply03 Aug 2023, 16:50
Official
Dear Zamaswazi T
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
11 Aug 2023, 10:22Dear Zamaswazi T
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
We understand your distress regarding the outcome of your claim and the situation you find yourself in after the unfortunate accident.
At PMD, we take immense pride in promptly paying all valid claims. We are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the policy terms and conditions. A detailed review of your matter confirms that your claim was not successful due to the fact that you failed to adhere road markings and road traffic signs.
A review of your policy shows that Our Market Conduct Team has already been in contact with you to provide clarity.
It is undoubtedly reassuring to know that PMD has a Market Conduct Team dedicated to ensuring the fair treatment of all customers in every single interaction.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Prime South Africa's reply11 Aug 2023, 10:22
Official
Dear Zamaswazi T
Thank you for your feedback. We value hearing from our policyholders as we continuously strive to improve our service.
We understand your distress regarding the outcome of your claim and the situation you find yourself in after the unfortunate accident.
At PMD, we take immense pride in promptly paying all valid claims. We are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the policy terms and conditions. A detailed review of your matter confirms that your claim was not successful due to the fact that you failed to adhere road markings and road traffic signs.
A review of your policy shows that Our Market Conduct Team has already been in contact with you to provide clarity.
It is undoubtedly reassuring to know that PMD has a Market Conduct Team dedicated to ensuring the fair treatment of all customers in every single interaction.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.