NMN
Nomfundo Mayaba Nomfundo.shangase
1 reviews | Active since Dec 2022
06 Dec 2022, 20:01
I did receive an immediate response ,the only thing that I was not satisfied with is the fact that ,they told me that I might pay 25percent excess
I did receive an immediate response ,the only thing that I was not satisfied with is the fact that ,they told me that I might pay 25percent excess. Whereas I thought it was for free to fix a windscreen like most insurances. The fact that I was not aware of the chip I saw it in the afternoon. And I reported it.
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Replies (2)
Prime South Africa's replyOfficial
07 Dec 2022, 08:14Dear Nomfundo M,
Thank you for your positive feedback.
We are delighted to hear that you were satisfied with the service provided. All professionals employed at PMD are committed to the highest standard of client service and we are encouraged to hear that you were delighted by her efforts.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Prime South Africa's reply07 Dec 2022, 08:14
Official
Dear Nomfundo M,
Thank you for your positive feedback.
We are delighted to hear that you were satisfied with the service provided. All professionals employed at PMD are committed to the highest standard of client service and we are encouraged to hear that you were delighted by her efforts.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Prime South Africa's replyOfficial
13 Dec 2022, 10:43Dear Nomfundo M,
We appreciate the time you have taken to note your disappointment. Our aim is to provide world-class service to our policyholders during every interaction.
Prime Meridian Direct prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase. Part of that is ensuring that your policy documents are sent to you which include excess disclosures.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply13 Dec 2022, 10:43
Official
Dear Nomfundo M,
We appreciate the time you have taken to note your disappointment. Our aim is to provide world-class service to our policyholders during every interaction.
Prime Meridian Direct prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase. Part of that is ensuring that your policy documents are sent to you which include excess disclosures.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team