SS
Samu S

1 reviews | Active since Mar 2025

21 Apr 2026, 10:46

I called regarding m...

I called regarding my app not updating my growing benefit cover and a lady from prime insurance insured me that the cover is more than that and they apologize for the app not updating sometimes and I also asked if they could correct the spelling of my name on the app and she helped me instantly, I'm very thankful to have a customer service that is professional and we need people like her working at prime because they treat us as family and know how to make customer's happy, thank you 😊

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Replies (1)
Prime South Africa
Prime South Africa's reply21 Apr 2026, 11:37
Official
 
Dear Samu, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Prime. Your feedback means a lot to us. Kind regards, the Prime SA team.