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Nkosikhona N
1 reviews | Active since Sept 2026
04 Sept 2026, 10:19
I brought the car to...
I brought the car to be fixed but it came back not finished.
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
04 Sept 2026, 12:02Hello Nkosikhona, thank you for reaching out. We’re truly sorry to hear about your experience and want to assure you that we’re already looking into it.
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
Prime South Africa's reply04 Sept 2026, 12:02
Official
Hello Nkosikhona, thank you for reaching out. We’re truly sorry to hear about your experience and want to assure you that we’re already looking into it.
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
Prime South Africa's replyOfficial
09 Sept 2026, 15:13Hello Nkosikhona,
Thank you for taking the time to share your experience. We understand how important your car is to your daily life and regret to hear about your experience.
At Prime, we offer car cover with access to a national network of approved panel beaters and a dedicated team to support you through every step of your claim.
Our records show that the repairer has confirmed that the outstanding parts have now arrived and that your car can be booked back in so that all remaining work can be completed.
Our records show that the repairer has confirmed that the outstanding parts have now arrived and that your car can be booked back in so that all remaining work can be completed.
Our Market Conduct team has been alerted and is already in contact with you to provide further clarity.
We understand how difficult it can be to be without your car. At Prime, we offer an optional Car Hire Benefit which ensures you stay mobile while your car is being repaired.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Prime South Africa's reply09 Sept 2026, 15:13
Official
Hello Nkosikhona,
Thank you for taking the time to share your experience. We understand how important your car is to your daily life and regret to hear about your experience.
At Prime, we offer car cover with access to a national network of approved panel beaters and a dedicated team to support you through every step of your claim.
Our records show that the repairer has confirmed that the outstanding parts have now arrived and that your car can be booked back in so that all remaining work can be completed.
Our records show that the repairer has confirmed that the outstanding parts have now arrived and that your car can be booked back in so that all remaining work can be completed.
Our Market Conduct team has been alerted and is already in contact with you to provide further clarity.
We understand how difficult it can be to be without your car. At Prime, we offer an optional Car Hire Benefit which ensures you stay mobile while your car is being repaired.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team