I am angry, disappointed, and disgusted by this experience.

PRIME INSURANCE, YOU HAVE LET ME DOWN!

Seven years of paying my premiums faithfully, and when I finally need your assistance, I am met with poor service, frustration, and NO resolution!

Since 11 September, my matter has remained unresolved. I am tired of chasing answers and being denied the assistance I deserve.

What is the point of paying insurance if you cannot rely on your insurer when you need them most?

I am angry, disappointed, and disgusted by this experience. I trusted you, and you have let me down!

SEVEN YEARS OF LOYALTY, AND THIS IS HOW YOU TREAT YOUR CUSTOMERS? UNACCEPTABLE!