KT
Kabelo T

1 reviews | Active since Dec 2019

03 Dec 2020, 08:36

#huddinimeridian The Prime of Meridian Deciet

Dear Reader. To help you to make an informed decision about who to entrust with your hard earned asset is definitely not Prime Meridian.

Like a tale of two cities its a company with two facets and faces, a superior product to an inferior company, a subsequent market pollution with a polluted sense of assurance and an entity with a very high reliance on Marketing Metrics with a Weak, Fragile and Static Acturial. Three days ago the national crime statistics were published categorising Pretoria West as the 17th most dangerous area for motorists in South Africa with an 83% increase in car related theft and highjacking cases on a y-o-y basis. If this was a company that understood its market then its own market conduct department was supposed to have been cognizant of this and probably its non static Acturial could've modeled these factors (sorry for being technical Dear Reader) into cases coming out of this problem area. But No!!! All due to a sick sense of sympathy, please keep it!!!

Dear Prime Meridian what you were supposed to understand was that this is both a civil and ******** case in one (as the case is still being open for investigation by SAPS).

Your inpumitive, reckless and very dangerous handling of this matter makes me concerned as a citizen who understands what assurance is meant to be but can't place it on your diluted brand. With that said I sincerely need to compliment Miss Mojake and Miss Masego, ladies this company doesn't deserve such caliber in you both and all who are like you. What they should learn ke botho ba lona!!!

Dear Reader please for your sake please walk away and change the channel when #huddinimeridian the prime of meridian deciet is on and please huddini don't bother trying to call me, I've been insulted enough by your market conduct.

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Replies (2)
Prime South Africa
Prime South Africa's reply03 Dec 2020, 09:37
Official
Dear Kabelo T,

Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 48 hours. 
 
 Assuring you of our continued best endeavours. 
 
 Kind regards,
 The PMD Team 


Prime South Africa
Prime South Africa's reply04 Dec 2020, 09:33
Official
Dear Kabelo T, 

Thank you for bringing your experience to our attention. 

We wish to assure you that at PMD we take immense pride in ensuring that we pay all valid claims. All claims are validated within the terms and conditions under the policy. 


It is imperative to us that our policyholders are fully aware of the nature of their cover and the benefits afforded under their policies. This is why we ensure that our policy wording is simple and easy to understand.


A review of your matter confirms that our Market Conduct Team has already been in contact with you to provide you with comprehensive feedback regarding the outcome of your claim. 


It will not doubt please you to know that we have recently restructured our comprehensive cover from a limited driver policy to an open driver policy to provide our policyholders with additional cover.


Assuring you of our continued best endeavours on your behalf. 


Kind regards,
PMD Team