1 reviews | Active since Feb 2016
HORRIBLE INSURANCE, do not make this decision
<p>After back and forth with the claims it has finally been approved, BUT they expect me to settle the balance of the amount which is R40 000.00+ (a bank statement with proof)before they can make a R8 000.00 payment towards my bill once they feel satisfied with the job. They send you to sambra approved companies which charge a fortune for minor damages. You can not claim from them your money and you can not take the vehicle to anyone of your choice, They firstly find every reason to not pay your claim. Takes weeks before its even approved, no quality feedback, so this means you waste a lot of money on airtime calling them. I advise you to rather go with another insurance company as they ARE A *******. My biggest mistake was to change my insurance to this wicked one.</p> <p> </p>
Just by the way incident took place 05 March 2016.
Just by the way incident took place 05 March 2016.
Hello Zaffy,
We have received your concerns and they have been noted.
A thorough review of the purchase conversation conducted with you, shows that our tele-assistant did an exceptional job in precisely explaining all the policy features to you, including how the cover accumulates on our unique Prime Motor CoverGROW policy.
We have found that making use of an accredited repairer is of tremendous importance as our policyholders safety and satisfaction with regard to repairs performed is a priority to us.
Nonetheless further information was emailed to you yesterday which we hope will dispel any confusion which may still exist.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Zaffy,
We have received your concerns and they have been noted.
A thorough review of the purchase conversation conducted with you, shows that our tele-assistant did an exceptional job in precisely explaining all the policy features to you, including how the cover accumulates on our unique Prime Motor CoverGROW policy.
We have found that making use of an accredited repairer is of tremendous importance as our policyholders safety and satisfaction with regard to repairs performed is a priority to us.
Nonetheless further information was emailed to you yesterday which we hope will dispel any confusion which may still exist.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team