FY
Fundi Y
1 reviews | Active since Apr 2024
22 Apr 2024, 19:37
Horrible
I had an accident on the 19 th of March 2024,and my car was still not in a panel beater,I had to find a panel beater by myself because PMD is not working with any banel beaters around Port Elizabeth ,Eastern Cape. Was pumped while was standing on the robots but I have to pay R12 500 for access. Even the car hire they don't have any rental places working with in my town.I have to find the car rental by myself. Such a horrible and draining experience from this Company 😪 😞...it hurts for day .
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
23 Apr 2024, 07:28Dear Fundi
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply23 Apr 2024, 07:28
Official
Dear Fundi
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
03 May 2024, 07:31Hello Fundi Y,
Thank you for reaching out and sharing your concerns. We understand the difficulties that can arise with sourcing parts for specific vehicle models, such as your Chery. This can sometimes lead to delays in the repair process, and we apologize for any inconvenience this has caused.
We are committed to ensuring that your vehicle is repaired using the appropriate parts and to the highest standards. Our team is actively working with suppliers to obtain the necessary parts as quickly as possible.
Isn’t it reassuring to know that at PMD assistance is just a push of a button away - our contact details are always available on our website, mobile app, SMSs and other correspondence.
Regards
PMD team
Thank you for reaching out and sharing your concerns. We understand the difficulties that can arise with sourcing parts for specific vehicle models, such as your Chery. This can sometimes lead to delays in the repair process, and we apologize for any inconvenience this has caused.
We are committed to ensuring that your vehicle is repaired using the appropriate parts and to the highest standards. Our team is actively working with suppliers to obtain the necessary parts as quickly as possible.
Isn’t it reassuring to know that at PMD assistance is just a push of a button away - our contact details are always available on our website, mobile app, SMSs and other correspondence.
Regards
PMD team
Prime South Africa's reply03 May 2024, 07:31
Official
Hello Fundi Y,
Thank you for reaching out and sharing your concerns. We understand the difficulties that can arise with sourcing parts for specific vehicle models, such as your Chery. This can sometimes lead to delays in the repair process, and we apologize for any inconvenience this has caused.
We are committed to ensuring that your vehicle is repaired using the appropriate parts and to the highest standards. Our team is actively working with suppliers to obtain the necessary parts as quickly as possible.
Isn’t it reassuring to know that at PMD assistance is just a push of a button away - our contact details are always available on our website, mobile app, SMSs and other correspondence.
Regards
PMD team
Thank you for reaching out and sharing your concerns. We understand the difficulties that can arise with sourcing parts for specific vehicle models, such as your Chery. This can sometimes lead to delays in the repair process, and we apologize for any inconvenience this has caused.
We are committed to ensuring that your vehicle is repaired using the appropriate parts and to the highest standards. Our team is actively working with suppliers to obtain the necessary parts as quickly as possible.
Isn’t it reassuring to know that at PMD assistance is just a push of a button away - our contact details are always available on our website, mobile app, SMSs and other correspondence.
Regards
PMD team