KM
Kamohelo M

1 reviews | Active since Jul 2023

21 Jul 2023, 22:30

Horrible, disappointing distasteful

I was involved in an accident on the 27th of June and was told my claim would be done within 10-15 working days we going into a month and there’s been no response or contact from them instead I call them everyday and they failing to give me an answer every consultant has no idea what’s going on or is feeding me the underwriters nonsense story when I call the underwriters they have no knowledge of my claim within their system PMD needs to close down

0
Replies (3)
Prime South Africa
Prime South Africa's reply24 Jul 2023, 08:21
Official
Dear Kamohelo M,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team
KM
Kamohelo M's update24 Jul 2023, 08:28
Reviewer Update
Every reply from you is within 2 business days it’s a month now and still you giving me the 2 business day reply
KM
Kamohelo M's update25 Jul 2023, 09:36
Reviewer Update
You denied for claim and said I didn’t follow solid barrier line?? so what was I suppose to do crash into the car in front of me where’s I could have tried and avoid it by overtaking?? make it make sense this is ********* whats the point of an accident??