MS
Mario S
1 reviews | Active since Oct 2017
23 Jul 2019, 13:16
Harassing
Since ever phoning PMD and then telling them I have found something else and I'm no longer interested they have not stopped sending me messages to both my private and work phone. I keep on replying to the messages "stop" to optout but then I get the same or simelar message from a different number. They are a complete waste of time and energy.
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Prime South Africa's replyOfficial
24 Jul 2019, 16:58Dear Mario S,
Thank you for taking the time to alert us to your frustration regarding the marketing SMSs you have received from PMD. We wish to sincerely apologise for any inconvenience caused as a result.
We assure you that all feedback, both positive and negative, greatly aids us in our aim to improve our internal processes and to provide world class customer service.
Immediate steps have been taken to ensure that both our internal and supplier databases have been updated and your contact details have been added to our “do not contact” list.
Isn’t it pleasing to know that unlike with most other insurers, PMD guarantees never to increase premiums on comprehensive products for clients who have claim free policies?
Kind regards,
The PMD Team
Thank you for taking the time to alert us to your frustration regarding the marketing SMSs you have received from PMD. We wish to sincerely apologise for any inconvenience caused as a result.
We assure you that all feedback, both positive and negative, greatly aids us in our aim to improve our internal processes and to provide world class customer service.
Immediate steps have been taken to ensure that both our internal and supplier databases have been updated and your contact details have been added to our “do not contact” list.
Isn’t it pleasing to know that unlike with most other insurers, PMD guarantees never to increase premiums on comprehensive products for clients who have claim free policies?
Kind regards,
The PMD Team
Prime South Africa's reply24 Jul 2019, 16:58
Official
Dear Mario S,
Thank you for taking the time to alert us to your frustration regarding the marketing SMSs you have received from PMD. We wish to sincerely apologise for any inconvenience caused as a result.
We assure you that all feedback, both positive and negative, greatly aids us in our aim to improve our internal processes and to provide world class customer service.
Immediate steps have been taken to ensure that both our internal and supplier databases have been updated and your contact details have been added to our “do not contact” list.
Isn’t it pleasing to know that unlike with most other insurers, PMD guarantees never to increase premiums on comprehensive products for clients who have claim free policies?
Kind regards,
The PMD Team
Thank you for taking the time to alert us to your frustration regarding the marketing SMSs you have received from PMD. We wish to sincerely apologise for any inconvenience caused as a result.
We assure you that all feedback, both positive and negative, greatly aids us in our aim to improve our internal processes and to provide world class customer service.
Immediate steps have been taken to ensure that both our internal and supplier databases have been updated and your contact details have been added to our “do not contact” list.
Isn’t it pleasing to know that unlike with most other insurers, PMD guarantees never to increase premiums on comprehensive products for clients who have claim free policies?
Kind regards,
The PMD Team