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jacob D

1 reviews | Active since Jul 2015

27 Nov 2019, 11:51

Good Service Rendered Keep it up / not only me but to all customers

Third-party Claim

I would like to thank and appreciate the service Rendered by the Employee Named Prince at the Third-party Department that Employee can control peoples Temper at 1st i was very angry that my car got into an accident because of Prime Meridian Direct client and i am told to apply for the claim i was totally confused that why must i apply if the accident was coursed by their client i thought it would be only one claim, Prince was calm and explained the whole process

At some times i would be frustrated that the car boot doesnt close and i am driving a vw polo of which it is a targeted car they like to ***** it and as it is Raining days the rain penetrates through the boot i would call and prince would explain and keep me calm that it is a process they need to investigate to be accurate in order for things to go through but he does not assure the approval it will depend on the investigation

At long last, i got approval that means my car is going back to normal

Thanks, Prince i appreciate your professionalism in hard times

kind regards

Dlamini Jacob ***

0
Replies (1)
Prime South Africa
Prime South Africa's reply29 Nov 2019, 09:21
Official
 Dear Jacob D,
 
Thank you for taking the time to give us feedback on the service you received. 
 
We are very happy to hear that our efforts have exceeded your expectations and all of us at PMD are proud of Prince. 

Assuring you of our continued best endeavours on your behalf. 
 
Kind regards, 
The PMD Team