1 reviews | Active since Aug 2015
Good response - PMD Claim update CL***
<p>I had an accident on the 1st of August, As much as I was in trauma I managed to phone my husband and I remebered to call my insurance company... I phoned the towing department and with 15 munites Easyway towing was there to assist. With that I received sms's updating me of the progress.</p> <p> </p> <p>Thank you PMD, Yesterday I submitted all my forms and received an sms that they have received everything. I hope and pray that my claim will be resolved in time so I can go back to my normal life after what happened and now being carless.</p> <p> </p> <p>30 days is a long time, Maybe PMD should look into that as well offer options of a courtesy car while your case is being investigated.</p> <p> </p> <p>As I am now stuck and I dont know how I will get to work, cause you dont plan for such things to happen.</p> <p> </p> <p>Thank you</p> <p>Ms Mabena</p> <p> </p>
Hello landelamabena@,
We take tremendous pride in providing world class service to all our clients during every interaction and are pleased to hear that we were able to provide you with the necessary roadside assistance when you needed it most.
The review of your claim is not conducted in vain but for the protection of all of our clients and to uphold our promise to them of no premium increases.
Although the product you selected is not traditional comprehensive insurance, we do offer additional optional benefits like the Car Hire Extender Benefit which can be added to your main policy should you choose to do so.
One of our Client Representative Professionals will contact you shortly to provide further explanation in this matter.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hello landelamabena@,
We take tremendous pride in providing world class service to all our clients during every interaction and are pleased to hear that we were able to provide you with the necessary roadside assistance when you needed it most.
The review of your claim is not conducted in vain but for the protection of all of our clients and to uphold our promise to them of no premium increases.
Although the product you selected is not traditional comprehensive insurance, we do offer additional optional benefits like the Car Hire Extender Benefit which can be added to your main policy should you choose to do so.
One of our Client Representative Professionals will contact you shortly to provide further explanation in this matter.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team