LM
Lulama M
1 reviews | Active since May 2021
21 May 2021, 01:15
Good customer service
I was recently involved in an accident and it was not my fault and the person who caused the accident was giving me the run around. I had to claim from their insurance and required a “no claims letter” from PMD (letter confirming I am not claiming from two insurances).
Mojaki Molewa was kind and understanding, as well as patient while I explained my situation. With her level of knowledge she was able to swiftly guide me through the process and swiftly send me the required documents (“no claims letter”). Her service was fast and efficient!
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Replies (1)Prime South Africa's replyOfficial
21 May 2021, 09:01Dear Lulama M,
Thank you for taking the time to compliment the service you received from Mojaki.
At PMD we persistently strive to provide an ever-improving standard of client service and we are glad to see your experience has reflected as such.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Prime South Africa's reply21 May 2021, 09:01
Official
Dear Lulama M,
Thank you for taking the time to compliment the service you received from Mojaki.
At PMD we persistently strive to provide an ever-improving standard of client service and we are glad to see your experience has reflected as such.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
