AM
Anthony M

1 reviews | Active since Feb 2021

30 May 2023, 11:35

Good customer service Bad insurance company

They have the best customer service until you submit a claim They will go out of their way to reject your claim Worst insurance company

0
Replies (2)
Prime South Africa
Prime South Africa's reply30 May 2023, 13:43
Official
Dear Anthony M,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team 


AM
Anthony M's update30 May 2023, 14:31
Reviewer Update
All your replies are the same
These replies are automated and you don’t really care about your customers
All these customers who are giving you five star reviews should just wait until they have to claim then they will see your true colours
You reject every claim
Your service is great but when it comes to paying then you reject the claims
I believe that the reason why your premiums are so affordable is because you don’t have the money to pay out claims
I people can see you for what you really are
You won’t be around in the next five to 10 years because people will start seeing you for what you really are
I still can’t believe that you’ve rejected a simple claim that want even going to cost you a thousand rand
You are a cheap skate insurance company