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thembakazi.makwakwa thembakazi.makwakwa

1 reviews | Active since Mar 2017

16 Mar 2017, 15:46

Good Customer service

<p>I recently logged a claim with Prime Meridian Direct for my car and I was assigned to Alicia Greyling as a technician for my claim. She was very helpfull in explaining all the processess needed and kept me up date with all the necessary information I needed timeously . It was truly difficult at first however she was always professional, provided feedback in all the necessary information I needed for the claim. Thanks a million for the excellent service.</p> <p> </p> <p>Then subsequently to my dealing with Greyling I was then assisted by the Amazing Fatiema Cloonara. She was able to understand my concern the first time around without any difficulty and resolved it immediately. she was was very instrumental in ensuring that my request was fulfilled . well done and thank you for Excellent client service.</p> <p> </p> <p>I sure hope that all will be good until the end.</p> <p> </p> <p>Thank you one again for your excellent service.</p>

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Replies (1)
Prime South Africa
Prime South Africa's reply17 Mar 2017, 12:29
Official

Hello Tembkz,

How wonderful to receive such a great compliment.

We strive always to provide the highest standards of customer service and satisfaction to all our clients and your kind note is a great encouragement. Thank you!

Assuring you of our continued best endeavours,

Warm regards,

The PMD Team.