GOEDKOOP IS DUURKOOP

This insurance company truly lives up to the statement that GOEDKOOP IS DUURKOOP. Extremely unprofessional and to this date has done everything to avoid processing my claim. I have submitted pictures and documents to them and they best they could do was to claim that I had failed to pay a premium. I had sent the proof of payment and all the necessary documents and still get an automated response that lacks reasoning. I warn anyone who is looking for cheap insurance you will surely pay in the long term. I joined this insurance scheme in 2016 paying R1850 which is well over R50k to date and I am unable to get anyone to speak to who can explain how which documents are missing, instead I get emails without a date that claim that I have skipped one premium.